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  1. Jira Service Management Cloud
  2. JSDCLOUD-16863

Group rename failure for all groups within tenant

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    • Major
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      The resolution to this bug is currently in progress and we hope to have an update over the next month (in Q1). 

      Show
      The resolution to this bug is currently in progress and we hope to have an update over the next month (in Q1). 

      Issue Summary

      Renaming of groups will result in an error for all groups associated with a tenant, even those that are not used in CMDB - Assets.

      This bug is closely related to the following suggestion: https://jira.atlassian.com/browse/JSDCLOUD-14212

      Steps to Reproduce

      1. Navigate to admin.atlassian.com
      2. If you have more than one, select the affected site.
      3. Go to Directory > Groups
      4. Select the affected group.
      5. Click on more > Edit Group Name.

      Expected Results

      The "Edit Group Name" pop-up will appear without any errors.

      Actual Results

      You get the following error:

      We're unable to edit the group name group-name, as it is used in Jira administration settings.

      To edit this group name, first remove the group from the following Jira settings:

      domain.atlassian.net

      • CMDB - Assets

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              adf37b4f5312 Shruti Sethia
              809e6f145c18 Rachel O'Connell
              Votes:
              42 Vote for this issue
              Watchers:
              33 Start watching this issue

                Created:
                Updated: