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  1. Jira Service Management Cloud
  2. JSDCLOUD-14212

Trying to change group name fails due to CMDB - Assets usage

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      Issue Summary

      When trying to change a group's name, you will receive an error related to the group being used in the CMDB - Assets Jira Settings. Without any reference, it is very difficult to identify the assets where the group has been used. User has to manually searched though all the assets to identify the usage.

      Steps to Reproduce

      1. Navigate to admin.atlassian.com
      2. If you have more than one, select the affected site.
      3. Go to DirectoryGroups
      4. Select the affected group.
      5. Click on moreEdit Group Name.

      Expected Results

      The "Edit Group Name" pop-up will appear without any errors.

      Actual Results

      You get the following error:

      We're unable to edit the group name group-name, as it is used in Jira administration settings.

      To edit this group name, first remove the group from the following Jira settings:

      domain.atlassian.net

      • CMDB - Assets

      Workaround

      Currently, there is no workaround for this behavior.

              7260236ab89d Justin King
              09f701f61b25 Mateus Gauto
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              38 Vote for this issue
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              40 Start watching this issue

                Created:
                Updated: