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  1. Jira Service Management Cloud
  2. JSDCLOUD-10470

Allow to display non-Label attribute on Assets Objects Custom Field

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      Issue Summary

      Currently, the JSM Customer portal only shows the Object Name (label) while selecting and after saving the object in Assets Custom Field.

      Steps to Reproduce:

      1. Add an Assets Custom field
      2. Add the field to any customer request form
      3. Create/View issue from the customer portal

      Suggestion:

      For the Assets field, the selected attributes should be shown on the portal view page.

      Workaround

      How to auto populate attributes into Assets custom field using Automation

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              Unassigned Unassigned
              vchoo Vivian C
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              110 Vote for this issue
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                Created:
                Updated: