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  1. Jira Service Management Cloud
  2. JSDCLOUD-10470

Allow to display non-Label attribute on Assets Objects Custom Field

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      Issue Summary

      Currently, the JSM Customer portal only shows the Object Name (label) while selecting and after saving the object in Assets Custom Field.

      Steps to Reproduce:

      1. Add an Assets Custom field
      2. Add the field to any customer request form
      3. Create/View issue from the customer portal

      Suggestion:

      For the Assets field, the selected attributes should be shown on the portal view page.

      Workaround

      How to auto populate attributes into Assets custom field using Automation

              Unassigned Unassigned
              vchoo Vivian C
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                Created:
                Updated: