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Suggestion
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Resolution: Unresolved
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5
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10
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Problem Definition
Currently, the REST API to retrieve attachment from Service Desk request will return all the attachment whether it was shared to public or internal.
Suggested Solution
GET /rest/servicedeskapi/request/{issueIdOrKey}/attachment
will provide visibility information whether the attachment is public or internal.
Why this is important
It helps the admin to get the information from REST API response.