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  1. Jira Service Management Cloud
  2. JSDCLOUD-16909

Provide a method for converting case to UPPER/lower in Assets Data Manager (ADM)

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      Issue Summary

      Provide a way to ensure text within a given field is converted to all UPPER or lower case within Assets data manager using transform function, cleansing rule or other method.

      Workaround

      Alternate methods for handling case:

      • Within the import mapping configuration of assets, set it to "Case insensitive"
      • Add an additional column to the csv export from ADM that includes a formula to change the case of the desired field to either all upper case or all lower case

              Unassigned Unassigned
              705a5659f1d6 Bob Boursaw
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                Created:
                Updated: