Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-94700

Unresponsive Subtask button

XMLWordPrintable

      Issue Summary

      In normally circumstances the option to create sub-tasks under work types Epic and above hierarchies will not be available.

      But if your project has its work type scheme configured in a certain way the option will appear (though unresponsive).

      Steps to Reproduce

      • Have a project with a work type scheme configured in with work types of the following hiearchies:
        • 2 (above Epic. e.g. Initiative)
        • 0: regular work types (e.g. Task)
        • -1 (Sub-task types)
      • Notice that you will now see the option Subtask when clicking on the button + Add in the work item view

      Expected Results

      The button should not be available.

      Actual Results

      Not only the button is available, it is unresponsive, adding to the confusion for users.

      Here's a recording: Sub-task button.mp4

      Workaround

      Configure your work type scheme in a different way so you can avoid having that button displayed under undesired work types.

              Unassigned Unassigned
              lalmeida@atlassian.com Leonardo De Almeida
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: