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  1. Jira Data Center
  2. JRASERVER-78610

Allow Jira to continue using custom velocity templates in future releases

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      As of Jira v10.3, users are no longer able to #parse to use additional velocity template .vm files. This forces Admins to now build all their customizations into the current .vm files supplied by Jira.

      This functionality was allowed in Jira up until v10.3.

      Example of Jira mentioning resource not found when using a new .vm file:

      Workaround is to build all details from those files into the current email / velocity templates:

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          John Vecchio
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          John Vecchio
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          John Vecchio

              Unassigned Unassigned
              d063a923034e John Vecchio
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