Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-74607

Confluence pages created from Jira or JSM using a template do not display the attachments

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      Issue Summary

      Confluence pages created from Jira or JSM using a template do not display the images, showing the error "Preview Unavailable".

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Make sure to have Confluence and Jira products on the same site
      2. Create a new space on Confluence;
      3. Create a template in the space with an image
      4. Create a new project in Jira (software project for example)
      5. Create a new rule in Jira automation to trigger create page using the template
      6. Run the rule
      7. new page is created

      Expected Results

      New page to display the image

      Actual Results

      No image is displayed.

      preview unavailable
      

      Workaround

      • Add the image manually to the page

        1. image-2022-09-23-17-59-17-088.png
          28 kB
          Pavani
        2. image-2022-09-23-18-00-45-527.png
          4 kB
          Pavani
        3. Attachments.png
          99 kB
          Bharath Kumar
        4. Screenshot 2022-11-08 at 11.45.12 PM.png
          99 kB
          Bharath Kumar

              Unassigned Unassigned
              278c4f2d034c Pavani
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                Created:
                Updated: